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Evelyn Brooks

312-555-0146 | evelyn.brooks@example.com | linkedin.com/in/evelynbrooks | Chicago, IL

Education

DePaul UniversityChicago, IL
Bachelor of Science in AccountingJune 2020
  • Coursework: Financial Accounting, Business Analytics, Corporate Finance, Auditing

Skills

Accounting: Invoice Processing, Account Reconciliation, Payment Posting, Aging Reports

Systems: NetSuite, QuickBooks, Advanced Excel, ERP Reconciliation

Operations: Month-End Close, Cash Application, Dispute Resolution, Customer Statements

Communication: Collections Follow-up, Sales Operations Support, Audit Documentation

Experience

Billing Operations SpecialistFeb 2023 - Present
Northline FoodsChicago, IL
  • Managed invoice review and payment posting for 180+ commercial accounts.
  • Reduced overdue balances 22% with aging follow-ups and dispute tracking.
  • Corrected billing mismatches before close to improve cash forecast accuracy.
Billing CoordinatorJul 2020 - Jan 2023
Lakefront SupplyEvanston, IL
  • Prepared invoice batches, credit memos, and audit-ready account adjustments.
  • Reconciled ACH, check, and card payments using NetSuite and Excel lookups.
  • Built templates for payment status, remittance, and statement requests.
Finance Operations InternJun 2019 - Jun 2020
Midwest Parts GroupOak Brook, IL
  • Matched customer deposits to invoices during weekly cash application.
  • Updated vendor and customer records before monthly reporting cycles.
  • Prepared aging notes for managers before collection review meetings.

Projects

Aging Report Cleanup2025
Excel, NetSuite, Customer Statements
  • Rebuilt aging review into a tracker for owners, due dates, and disputes.
  • Separated billing errors, remittance gaps, and customer follow-ups.
Invoice Quality Review2024
QuickBooks, ERP Reports, Cross-functional QA
  • Created a pre-close checklist for invoices, tax codes, credits, and changes.
  • Documented billing mismatch patterns and sales operations escalation steps.
Cash Posting Tracker2023
Excel, NetSuite, Payment Reports
  • Built a tracker for unapplied cash, missing remittance, and owner notes.
  • Added weekly summary views for finance managers and account owners.